Lead Solution Consultant, OpenText, Kuwait
Gerrit Otto is a Lead Solution Consultant with OpenText. Gerrit has over 20 years’ experience in the Enterprise Information Management (EIM) space within the GCC region. His experience covers all major sectors in the industry including Banking, Oil & Gas, Construction and Engineering, Public/Government and Legal.
His extensive expertise in Customer Experience Management, have helped many organizations gain insight into their customers’ interactions and optimize each touchpoint to drive loyalty and improve customer lifetime value, utilizing Big Data and AI technologies.
Within his previous role, as professional services consultant, he has been involved and managed large EIM implementations within the GCC region, helping customers achieve their digital transformation goals.